Follow up emails

This feature allows you to create and send a follow up email to visitors who input their email addresses into the email field. They can be sent follow up emails after signing in and/or signing out. 

How do I use it?

What does it do?

  • From the Workbench, click Follow up email.

  • Select Enable follow up emails under Sign In

  • Select your Delay time - how long ZAP IN will wait before it sends an email to your visitor.

  • Choose the Subject line of the email.

  • Edit the body text of the email - Use label indicators to automatically pull information from the sign in page.

  • OPTIONAL - repeat the above steps for a follow up email sent after a visitor signs out.

  • Click Save to enable your changes.

So many helpful and cool uses!

After signing in:

  • Send guest WIFI access credentials

  • Send list of complimentary beverages available

  • Confirm a registration

  • Showcase your company

  • Send a link to your "in case of Emergency" plan or diagram

After signing out:

  • Book future appointments or reminders

  • Send link to online survey

  • Thank you for your visit

  • Send coupons or incentives for future visit

  • Ask to join a mailing list

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