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The world's most feature-rich Visitor Management Software

 (Hover on a feature to see more details)

Arrival Notifications & Lobby Chat

ZAP IN sends arrival notification emails alerting you that your visitor has arrived.

 

Also included in the email is the ability to Lobby Chat - video call, voice call or text chat with your visitor in the lobby.

Keep in mind, notifications via SMS text are also available in conjunction with emails or as a replacement.

Arrival Notifications & Lobby Chat

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Badge Printing

ZAP IN's sign in software includes an integrated printer driver for fully automated printing without visitor intervention.

The badges fly out quickly and are ready to be worn instantly on adhesive labels.

Badges display:

Current date, visitor's name, visitor's company, the type of visitor, and your logo in the top left.

 

If photo capture is active, their photo will be displayed below your logo as well.

SUPPORTED PRINTERS:

Brother QL-720 NW --thermal label printer, requires no ink. Black & White only.

Brother QL-810 W - thermal label printer,  Black, White & Red printing 

Brother QL-820 NWB  - thermal label printer,  Black, White & Red printing

Badges and Printers

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Emergency Evacuation Mode

ZAP IN's Emergency Mode can be activated by the dashboard and on the iPad.

 

Emergency Mode transitions your dashboard to a real-time roll-call tool, while the iPads display emergency messaging.

 

Fire and police emergency personnel will always ask how many people remain on premises, and with ZAP IN you are able to help effectively and quickly.

Emergency Mode + Safety Compliance

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Photo & Signature Capture

ZAP IN captures your visitor’s signature right on the touch screen! Signatures are time and date stamped.

The tablet’s built-in camera can take a photo of each of your visitors.

 

Badges will not only show their name, company of the visitor, visitor type, but their photo as well. 

 

Each photo is time and date stamped and stored with the visitor’s record if verification is ever required.

Photo Capture & Signature Capture

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Visitor Types

This flexible feature allows you to set up different visitor profiles, each with their own unique sign in requirements.

 

For example, you can set Contractors with a custom certification input field, and interns with signature capture to prevent buddy-punching. 

This features also includes Pre-Authorized Mode -- which requires visitors to match your list of approved entrants.

Visitor Types

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It’s a modern punch clock! Employee sign in tracking, with tallied hours.

Employee records are displayed on the visitor list, but are highlighted blue in order to differentiate from a visitor.

Also, the ability to view reports sorted by visitors of any subgroup (i.e. contractors, employees, VIP’s) listing their sign in/out date and times.

Time Tracking For Employees

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Employee Time Tracking

Privacy For You & Your Visitors

An old-fashioned check in system allows you to see who has visited before you. 

 

ZAP IN makes visitor information legible and searchable for the admin, while completely inaccessible to other visitors. 

 

Not only are you saving paper, you are ensuring visitor privacy and preventing internal information from being released.

Privacy For You & Your Visitors

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SMS Text Notifications

Get notified via text message when your visitor arrives.

 

Arrival notifications are sent the way you prefer. Whether it be email, text, or both, it is fast and efficient.

This option is only available in the following countries:

 

Canada, USA, European Union, Australia and New Zealand.

SMS Text - Arrival Notifications

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Reports & Data Export

The ability to view or email reports in a clear PDF format. 

 

A powerful search feature to allow reports by any date range, no matter how long it has been since the sign in.

 

Option to export data in .CSV file format or directly to Apple Contacts.

Full subscription includes Report Attendant to automatically send your report or data file on any prescribed date frequency (ie: daily, weekly or monthly).

Reports & Data Export

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Unattended Mode

 ZAP IN has a "Ring Bell for Service" feature which can display a series of express buttons;

  • Courier

  • My First Day

  • Can I Speak to Someone

  • Apply For Job / Job Interview

  • Student Pick Up

  • Please Help Me

Express buttons are large graphics that sends notifications (email and/or SMS text) to the appropriate contact(s).

Unattended Mode

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Secure Clouded Servers

We understand that security and privacy is one of the main reasons you're most likely considering ZAP IN. 

 

For this reason, we use the highest possible level of modern clouded server infrastructure available:

 

Protected with SSL (256 bit) encryption protocols, 2-factor authentication (Bank-industry level) and sophisticated password administration (Hash Standard PBKDF2).

Secure Clouded Server & Encrypted Data

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Parking/Vehicle information can be captured via the Custom Fields function, the detail of which you control.

 

Perhaps you just want license plate numbers. Maybe you want make, model, colour and location in parking lot.

Whatever the degree of information, it will be automatically sent to the recipients of your choosing after each sign in.

Parking Enforcement

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Parking Enforcement

Customization

 - Completely design the welcome screen message, font style and colour of your check in system.

 - Choose which information you collect from each visitor.

 - Play a slideshow to display your own product photos or logos.

 - Add your logo to your Badges for every visitor​.

 - Completely customize the script of your Voice AI, and choose what language it speaks.

 - Customize the text within the "SIGN IN" and "SIGN OUT" buttons

​ - Upload your own Visitor Type icons, or use one of ZAP IN's default icons to be displayed on the dashboard

Customization!

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NDA's & Legal Agreements

Upon sign in and/or sign out, ZAP IN presents your customized access-to-premises agreement.

 

Typically, these are NDA's or liability waivers, however, this feature will let you enter any custom agreement.

 

Agreements can directly display videos and / or diagrams for safety training compliance.

 

During COVID-19, this is a crucial Workplace Health Screening Feature. 

Visitor Agreement (NDA's & Legal Agreement )

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Return Visitor Recognition

Repeat visitors don’t have to enter the same data with each visit.

 

ZAP IN remembers them and autofills their info - resulting in a faster sign in experience.

Perfect for employee sign in.

This feature can be disabled if you prefer for visitors to enter their information with each sign in.

Returning Visitor Recognition

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Voice AI

ZAP IN's sign in software comes with a fully autonomous Voice AI assistant that walks your visitor through check in system.

Also, your visitors can speak their information into the app as opposed to typing it in manually.

Every aspect of your Voice AI assistant's script can be completely customized; give visitors warm greetings, important facility information or notify them of ongoing promotions. 

You can even set multiple scripts for the same step, and ZAP IN will randomly use each one to prevent the script from getting repetitive.

Also, you have the choice of a male or female voice and various accents to feel more at home.

Voice AI

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Multiple Locations, Multiple iPads

Multiple doors? Numerous areas to access or leave through?

 

ZAP IN's visitor management software communicates with our secure ZAP IN Cloud allowing all of your tablets to sync to the same data.

 

Have a visitor sign in at the main entrance and sign out at another exit seamlessly.

Multiple Locations, Multiple iPads

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Centralized Dashboard

The Dashboard works in conjunction with the app, giving you a centralized view of all your controls and your traffic.

Control all of your tablets and see your visitor data in aggregate of all iPads or pinpoint the traffic from just one. 

 

This dashboard is flexible, intuitive and easy to use.

Centralized Dashboard

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Follow-up Emails

Automatically send your visitors an email thanking them for their visit, or send promotional content.

 

Follow-up emails can be configured in many ways.

 

Send emails 5 minutes after guests sign in, or maybe an hour after they sign out, the possibilities are endless.

Follow-Up Emails

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Auto Reports

Create a report and choose your time frame: daily, weekly or monthly. ZAP IN will do the rest.

 

Reports can be automatically emailed to single or multiple users on any schedule you would like.

This is a key feature that helps streamline your internal workflows.

Auto Reports

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Multi-Tenant Building

It's common to share a reception with other businesses, this is not a problem for ZAP IN. 

 

This feature allows you to add different business units each with their own sign in requirements and each with their own employee sign in / member directory. 

 

Upon signing in, visitors will be prompted to select which business they are here for, and the appropriate arrival notification will be sent. 

ZAP IN For Multi-Tanant Buildings

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Language Translation

ZAP IN supports unicode, allowing our user interface to be translated into any language.

International characters are supported so visitors can enter their names in any language. 

ZAP IN has custom field labels which allow you to ask anything you like prior to sign-in, in any language you like. 

Languages

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Sync your employee names and their corresponding emails to the “Arrival Notification Email” list through the LDAP feature.

Ideal for importing a large volume of employees or contacts at one time.

 

LDAP / Active Directory sync lets you import or update employee profile information including staff pictures.

LDAP / Active Directory

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LDAP / Active Directory

Sometimes your WiFi goes down without reason, it happens. 

 

That's no problem - ZAP IN will automatically switch to Offline Mode and run like normal, your visitor won't even notice a difference. 

 

When the WiFi comes back,  ZAP IN will synchronize your visitor records and your dashboard will accurately reflect your day's activity.

Offline Mode

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Offline Mode

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 = Full Subscription

Streamline your building's safety compliance and security.

Visitor Management Software

Know who's on premises and rest easy knowing your data is secure.

Start your 15 Day Free Trial Today.

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Need a check-in solution that keeps track of visitors?

Create a lasting impression with ZAP IN's industry-leading visitor management software.

Let's get back to work, together.

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