medical offices, clinics, hospitals,
laboratory, professional practices
When patients arrive, ZAP IN's new QUESTIONAIRE feature allows you to ask your patients if any new .... Great for speeding up visits and keeping all information quiet and private!
Student Athletics Services
Austin, Texas, USA. A student Athletic injury clinic uses ZAP IN to log in all visitors. Clinicians then review each visitor’s sign in record before calling the patient. They find it helps speed up the process, and that they have a total visitor count to match against their billing – making sure no one is omitted.
Since field labels are customize-able each field you need answered by your visitor can be exactly what you want. For example here is what the athletic injury clinic asked each visitor. They also made general notes for each visitor.
"Any new issues since last visit?", "First Visit? Yes/no", "Notes", "Body Part", "Treatment", "Date of last visit".
CRCS, Psychology Practice
Toronto, Canada. CRCS uses ZAP IN for all clients to log in upon arrival for their appointments. This not only notifies the practitioner that they are in the waiting room but also allows for proper billing to occur. Reception runs visitor reports nightly and creates a file for billing. They specifically appreciate that all visitor arrivals are kept private for each client’s confidentiality. CRCS has three buildings and really appreciate the fact that they can pull reports from all or any building and have real time data at their centralized administration desk.
DOT labs Ltd.
Woodstock, United Kingdom. Dot Labs utilizes ZAP IN to have pre-booked patients log in at their front reception. Patient confidentiality is paramount to DOT and they are so happy to have thrown out their old binder as well as no longer having to speak to patients regarding sensitive matters at reception. Patients are able to fill out any pertinent information or changes since their last appointment when they sign in via ZAP IN which is then emailed directly to the practitioner on site. They also utilize reporting tools within ZAP IN for billing purposes.